Disclaimer

Your safety and clarity while using our services are important to us. This Disclaimer (“Disclaimer”) explains the terms that govern your use of the payment gateway services (“Services”) provided by Corevantage Solutions (“company,” “we,” “us,” or “our”). By accessing or using our website, mobile application, APIs, or any related services, you (“user,” “you,” or “your”) confirm that you have read, understood, and accepted the terms outlined here.

Choosing to engage with our Services means you accept responsibility for reviewing these terms and agree to comply with them. This acknowledgment ensures that you use our platform with a full understanding of the rules, conditions, and responsibilities involved.

By being informed and aware of this Disclaimer, you can interact with our Services confidently, knowing that both parties understand the expectations and limitations that guide the use of our platform.

No Guarantee of Uninterrupted Service

At Corevantage Solutions, we aim to provide dependable and smooth access to our Services. However, it is important for you to know that continuous, flawless operation cannot be guaranteed at all times. Temporary downtime or interruptions may occur due to routine maintenance, system updates, technical issues, or other circumstances beyond our control.

By understanding this, you acknowledge that while we make every effort to keep disruptions to a minimum, occasional interruptions are a normal part of managing complex systems. This clarity helps you set realistic expectations and ensures that our relationship is built on transparency and honesty.

Knowing this allows you to use our Services with confidence, understanding that we are committed to reliability while being open about the limits of technology and circumstances that may temporarily affect access.

Transaction Processing

At Corevantage Solutions, our main responsibility is to provide a secure and reliable gateway for payments between merchants and their customers. While we make it easy to complete transactions, it is important to understand the limits of our role.

  • We facilitate the payment process but do not control or guarantee the quality, safety, legality, or delivery of any products or services purchased through our platform. Any issues or disputes arising from a transaction must be addressed directly between the buyer and the merchant.
  • Payments may occasionally be delayed or declined due to factors beyond our control, including bank or network downtime, insufficient funds, fraud prevention measures, or requirements set by applicable regulations.

By understanding this distinction, you can use our Services with clear expectations and confidence, knowing how transactions are handled and where responsibilities lie. 

Regulatory Compliance

At Corevantage Solutions, operating within the law is central to how we provide our Services. We take careful steps to follow all applicable regulations, ensuring that every transaction and interaction is secure and legally compliant.

  • We strictly adhere to Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, guidelines issued by the Reserve Bank of India (RBI).
  • Users are equally responsible for ensuring that their use of our Services complies with all relevant laws and regulations.

By setting out these responsibilities clearly, we create a framework of accountability, security, and transparency. This approach allows you to use our Services confidently, knowing that both parties are committed to lawful and responsible practices.

No Financial or Legal Advice

At Corevantage Solutions, we provide information to help you understand our Services and the payment ecosystem. However, it is important to know the limits of this content.

  • The material on our website or delivered through our Services is intended purely for general informational purposes.
  • It is not designed to serve as financial, legal, or tax guidance.

Before making any decisions related to finances, legal matters, or taxes, you should consult a qualified professional who can provide advice specific to your circumstances.

Third-Party Links and Services

At Corevantage Solutions, we may provide links to websites, apps, or services run by third parties to enhance your experience. While these connections are provided for your convenience, it is important to understand the limits of our involvement.

  • We do not control, endorse, or guarantee the content, terms, privacy practices, or operations of any third-party site or service.
  • Responsibility lies with you, the user, to review and understand the policies, terms, and practices of any external provider you choose to access.

By keeping this distinction in mind, you can explore third-party resources safely and confidently, knowing that your engagement with these external services requires your own informed judgment.

Security and User Responsibility

At Corevantage Solutions, safeguarding your personal information is a responsibility we take seriously. We implement advanced security measures to protect your data and reduce risks, but it is important to recognize that no system can guarantee absolute protection against hacking, unauthorized access, or other cyber threats.

  • We employ robust technical and organizational measures to maintain the security of your information.
  • You are responsible for keeping your account login details, payment information, and any personal data shared through our Services safe and confidential.

By understanding these shared responsibilities, you can interact with our platform confidently, knowing that both we and you play a crucial role in maintaining the security of your information. This partnership ensures that your data is protected while you use our Services responsibly.

Limitation of Liability

At Corevantage Solutions, we work hard to provide secure and reliable Services, but it is important for you to understand the scope of our responsibilities. While we aim to minimize risks, there are limits to the liability we can assume.

  • We will not be responsible for any direct, indirect, incidental, consequential, or special damages that may arise from your use of our Services, to the fullest extent permitted by law.
  • In any case related to our Services, our total liability is capped at the transaction fees actually paid for the specific transaction in question.

By keeping these limitations in mind, you can use our Services with clear expectations, understanding both the protections in place and the boundaries of our responsibility. This ensures transparency and helps maintain trust in our platform.

Changes to This Disclaimer

Your trust matters to us, and we want to make sure you are always informed. This Disclaimer may be updated from time to time to reflect improvements to our Services, changes in applicable laws, or any new regulatory obligations.

When you continue to access or use our Services after such updates, it indicates your understanding and acceptance of the revised Disclaimer. We encourage you to review it regularly to stay fully aware of any modifications.

If you find any part of the updated Disclaimer unacceptable, please discontinue using our Services immediately. This ensures there is no confusion or unintended agreement between you and us.

Get in Touch

We value your curiosity and your need for clarity. If anything about our Services or policies feels unclear, or if you have any questions or concerns, we are here to help.

You are welcome to contact us directly at corevantagesolutionspvtltd@gmail.com. Our team is committed to responding as quickly as possible and providing the support you need.