Privacy Policy

At Corevantage Solutions, operated and managed by COREVANTAGE SOLUTIONS PRIVATE LIMITED, your trust is at the heart of everything we do. We understand that sharing personal information online requires confidence, and this Privacy Policy has been carefully designed to show you how your information is collected, used, and safeguarded whenever you engage with our website and services.

Please note that this policy is specific to Corevantage Solutions. It does not apply to external websites linked through our platform or to businesses that may be featured on Corevantage Solutions.

For clarity, throughout this document, “we,” “our,” and “us” mean Corevantage Solutions. The terms “you,” “your,” “user,” and “users” refer to individuals who visit, browse, or interact with our platform. If you do not agree with any part of this policy, we recommend discontinuing the use of Corevantage Solutions.

This Privacy Policy is intended to be read together with our Terms and Conditions so that you have a full understanding of how your experience with Corevantage Solutions is designed to remain transparent, reliable, and safe.

We know that choosing where to spend your time online is a personal decision, and we are committed to honoring the trust you place in us. Protecting your information is more than a responsibility; it is a promise we uphold every time you visit. If anything in this policy leaves you with questions or if you would like more clarity, we invite you to connect with us directly.

Information We Collect

When you visit or use Corevantage Solutions, we want you to feel assured about the details you share with us. Knowing how your information is gathered and why it matters can help you feel more comfortable and confident while enjoying our services. Everything we collect is done with the purpose of keeping your experience smooth, secure, and personalized.

  • We may request personal details such as your full name, phone number, email address, and residential address so we can provide reliable service. In certain cases, and when legally required, we may also ask for government-issued identification like PAN or Aadhaar to comply with Know Your Customer (KYC) regulations.
  • To process payments or give you access to financial features, we collect financial information that may include bank account numbers, UPI IDs, debit or credit card details, and billing or invoice records. Transaction histories are also maintained to meet legal requirements and to assist you if questions or disputes arise.
  • For the smooth functioning of our platform, we gather technical data such as your IP address, browser version, device information, operating system, and activity logs with timestamps. We also observe referral sources and browsing patterns to understand how users navigate our site and to make improvements where needed.
  • We use cookies and similar tracking tools that help remember your preferences, manage your sessions, and improve overall site performance. These technologies not only allow us to deliver a tailored experience but also support fraud detection and analytics for better service.

Every piece of information we collect serves a purpose that benefits your safety, convenience, and satisfaction. If you ever feel uncertain or would like more details about how we handle data, we encourage you to reach out to us directly so that your concerns can be addressed with care.

How We Use Your Information

Sharing personal information is not a small step, and at Corevantage Solutions, we respect the trust it represents. That’s why we handle your information with care and use it only to improve your experience and keep you protected. We never sell, trade, or rent your data to outside marketers. In limited cases, we may work with carefully chosen partners under strict conditions so that your needs are better supported.

  • Processing Transactions Securely: Your information allows us to complete financial transactions smoothly and ensure payments are managed with safety and accuracy.
  • User and Merchant Verification: We may use your details to confirm your identity, as well as the identity of merchants, to keep our platform reliable.
  • Meeting Legal Obligations: Certain regulations, including Know Your Customer (KYC) requirements, require us to collect and use your details to remain compliant.
  • Fraud and Security Protection: We actively monitor and use data to detect, prevent, and investigate suspicious activities that could compromise your safety.
  • Customer Support and Dispute Resolution: Your information helps us respond quickly to your questions, provide solutions, and settle disputes when they arise.
  • Service Maintenance and Improvement: We rely on collected information to maintain platform stability, support features, and improve overall performance for users.
  • Important Notifications: You may receive updates, alerts, or transaction confirmations that keep you informed about your account and activity.
  • Internal Reviews and Analysis: Data may also be used for audits, internal checks, and analysis to ensure operations remain strong and efficient.
  • Personalized Experience: We tailor your journey on our platform, including the content and services you see, so that it feels more relevant to you.
  • Promotions with Consent: If you give us permission, we may use your details to share promotional offers or highlight services that may interest you.

At the core of all this is our promise to respect your privacy and protect your rights. Everything we do with your information is meant to add value to your experience. If you ever have questions or want further clarity, we welcome you to connect with us at any time.

How We Share Your Information

Your privacy is a priority at Corevantage Solutions, and we are committed to protecting the details you share with us. We never sell or lease your personal data. However, there are moments where sharing certain information becomes necessary to deliver the services you rely on with safety, accuracy, and efficiency.

  • To process your payments smoothly and without error, we may share details with trusted payment partners and banks. This ensures every financial transaction on our platform is secure and reliable.
  • When you make purchases or interact with merchants, limited information may be shared to confirm payment completion and provide confidence that your transactions are handled correctly.
  • Some third-party service providers may receive access to specific information to help us operate effectively. These include vendors that support KYC verification, fraud detection, IT infrastructure, cloud hosting, and data analytics.
  • In cases where the law requires it, or when public authorities such as courts or government agencies make legitimate requests, your information may be shared to meet legal or regulatory obligations.
  • If corporate changes occur, such as mergers, acquisitions, sale of assets, or bankruptcy, your information may be transferred as part of the business. Even in such situations, your data remains subject to similar protections to keep it secure.

We share information only when it is essential for your safety, compliance, or seamless service. Your confidence means a great deal to us, and we are committed to transparency at every step. If you have questions or want clarity on how your information may be shared, we welcome you to connect with us directly.

Data Retention Policy

At Corevantage Solutions, protecting your information begins with managing it responsibly. We believe that knowing how long your details are stored helps you feel more at ease while using our platform. Transparency about these practices is one way we earn and maintain your trust.

  • Personal details and transaction records are kept only for the time required to achieve the purposes explained in this policy or to meet legal and financial compliance standards.
  • Information collected for KYC verification, along with financial transaction records, is generally held for about 8 to 12 months, depending on the specific legal requirements that apply.
  • After the required period, your data is carefully removed through secure deletion or converted into an anonymous form that cannot be traced back to you.

These steps are taken to respect your privacy, follow regulations, and ensure your trust is always protected. If you would like more clarity about how your information is retained or managed, we encourage you to reach out so your questions can be answered with care.

Data Security Measures

Your safety while using Corevantage Solutions is extremely important to us. We take strong and consistent steps to protect the personal and financial details you share, so you can access our services with confidence.

We use secure technologies such as SSL/TLS encryption to keep information private as it travels between your browser and our servers. Sensitive financial information is stored on secure systems that follow industry-standard data protection protocols, providing an additional layer of safety and safeguarding all payment details.

To identify and manage risks, our infrastructure is routinely tested through vulnerability checks and detailed security audits. Access to critical data is strictly restricted to authorized team members who are trained in privacy practices and work under strict access controls. In addition, we use measures such as fraud detection in real time, multi-factor authentication, and systems that prevent data loss.

Although we follow rigorous security methods, it is important to recognize that no online transmission can ever be fully guaranteed. You can also play a role in strengthening your protection by creating strong passwords and keeping your login details private.

At every step, our focus is on building a safe environment where your information remains protected and your trust in us continues to grow.

User Rights and Choices

At Corevantage Solutions, we believe that your information belongs to you, and you deserve clear control over how it is used. Depending on the laws that apply in your region, such as GDPR, you may be entitled to specific rights that help you make confident decisions about your personal data.

  • You have the right to request access to the personal details we hold about you and receive a copy for review.
  • If you find that any of your information is inaccurate or incomplete, you may ask us to correct it.
  • In certain situations, you may request the deletion of your personal information from our records.
  • You can withdraw any consent you have previously given, and we will respect that choice going forward.
  • You have the option to object to certain types of processing or request that such processing be limited.
  • You can make use of your right to data portability, which allows you to receive your information in a structured and easily readable format.

To manage or request any of these rights, connect with us at corevantagesolutionspvtltd@gmail.com. We are committed to providing timely responses and ensuring that your preferences guide how your information is managed. Your trust is important to us, and these choices are designed to protect that trust.

Cookies and Similar Technologies

At Corevantage Solutions, your browsing experience matters to us, and that is why we use cookies and similar tools. These small yet important technologies help us understand how you engage with our platform so we can create an experience that feels smooth, reliable, and suited to your needs.

  • Cookies allow us to remember your preferences, keep you signed in throughout your visits, and gather useful insights about how the platform is used. This helps us recognize where improvements can be made, making your time here more enjoyable.
  • You always have the ability to decide how cookies work for you. Through your browser settings, you can adjust, allow, or block cookies depending on your comfort level. This puts control in your hands when it comes to how your information is handled.
  • If you choose to turn off cookies, please be aware that certain features may not function as intended. This could include limited access to tools or challenges when completing actions such as transactions.

Our goal is to give you clarity and choice. By knowing how cookies operate and taking charge of your settings, you can enjoy a safer, more tailored, and well-balanced experience whenever you visit Corevantage Solutions.

Third-Party Links and Services

At Corevantage Solutions, we sometimes connect you with external websites, tools, or service providers such as banks, KYC verification platforms, or analytics partners. These connections are offered to expand functionality and provide resources that make your experience more convenient and complete.

  • Although we strive to link you to reliable sources, we do not oversee or control how these third-party services manage their operations, content, or privacy practices.
  • Before sharing any details, it is important to review the privacy policies of the third parties you choose to interact with. Doing so gives you clarity on how your information is used and safeguarded.
  • Your trust is important to us, which is why we encourage you to take these extra steps. Protecting your information begins with understanding the practices of the services you engage with.

At Corevantage Solutions, your privacy is always central to the way we work. By staying informed and mindful when accessing external links, you can confidently use our platform while keeping your information secure.

Children’s Privacy

At Corevantage Solutions, the privacy and safety of every user is a top priority, and this includes protecting minors. Our services are intended for individuals who are 18 years of age or older, and we do not knowingly collect personal information from anyone younger than 18.

  • If we learn that personal information from a child under 18 has been collected without verifiable parental consent, we take prompt steps to remove it from our systems. This ensures that young users’ privacy remains fully protected.
  • We encourage parents and guardians to provide guidance and supervision when their children use online platforms. Active involvement helps maintain a safe environment and supports responsible usage.
  • Protecting the privacy and safety of young users is a key part of our commitment. We work to maintain a secure and trusted environment for everyone who visits Corevantage Solutions.

By staying vigilant and informed, both guardians and users can enjoy confidence in how children’s information is handled and safeguarded on our platform.

Changes to this Privacy Policy

At Corevantage Solutions, we want you to know how your personal information is handled. Sometimes we update this Privacy Policy to keep up with legal changes, technology improvements, or updates to our practices. Whenever that happens, the latest version will be posted here with a new "Last Updated" date. Checking this page from time to time helps you stay in the loop about how your information is managed.

Consent and Acceptance

At Corevantage Solutions, your confidence in how we manage your information is the foundation of our services. By using or accessing our website and its features, you acknowledge that you have read, understood, and agreed to the terms described in this Privacy Policy.

If any aspect of this policy does not align with your preferences, we recommend that you refrain from using our platform. Your clear consent ensures that your personal data is treated according to your expectations.

We prioritize openness and aim to create a safe environment where every user can navigate our services with assurance. Agreeing to this policy allows us to operate effectively while keeping your information secure and protected.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, please contact us at corevantagesolutionspvtltd@gmail.com. Our team will respond promptly to clarify or resolve any issues regarding your information at Corevantage Solutions.